Established in 2005, our company is a leading provider of value-added solutions, services, support, training, and consultancy services to various industries and vertical markets in Malaysia. With a diverse product portfolio, we offers complete global enterprise solutions from basic information management to advanced Web-based business intelligence and analytic software that incorporate complex architecture that manages B-2-B (Business To Business) relationship over the Internet.

• To Deliver A Solution on A Unified Business and Technology Strategic Vision.

• To be a leading ICT solutions provider in the region.
• Providing a full range of network computing infrastructure services from the WAN to the desktops, to medium and large organizations, and IT vendors requiring a service partner;
• Providing focused networked technology solutions for financial services institutions and cross-industry applications including e-commerce & collaboration;
• With services and skills across a broad range of industry leading network computing technologies.

• We are committed in leading the evolving boundaries for innovative solutions with our partners and clients through the TELOS framework.
• We operate within strict legal, ethical and professional guidelines.
• We are committed in nurturing our human capital with measures to promote job satisfaction.

• To be a leading edge ICT company providing core competencies in Systems Integration Services, Network Technology Solution and Outsourcing Services to its customers in Malaysia.
• To provide ICT solutions and services of the highest level of quality and professionalism to its customers ensuring customer satisfaction at all times.
• To encourage continuous learning among our employees through technology and skills transfer from working with its multinational principal and strategic business partners.
• To achieve sufficient profitability to ensure growth of the company, providing fair rewards to its employees and a fair return on investment to the shareholders of the company.

We are focused on delivering the following core competencies to its customers.

• Systems Integration Services where we bring together state-of-the art ICT products and solutions, best practices and professional services to integrate systems for customers.
• Networking Technology Solution and Services (LAN & WAN) where our company provides expertise in high-level network assessments, design internetworking and network capacity planning as well as network security implementation.
• Outsourcing services where our company provides skills and manpower to end users to allow them to achieve a greater level of production within the company.

Hardware and Software products

This includes Desktop Productivity off-the-shelf software, a significant range of Desktop Personal computers, a wide range of entry to enterprise level servers, Specialized workstations, Thin Clients, a wide range of printers and related peripherals, Networking products such ATMs and Gigabit Switches, Routers, Hubs, Wireless networking products and Multimedia products, Desktop video conferencing Systems and self Service Kiosks and Terminals.

Technical Services

Understanding your requirements, challenges, and technology goals is the foundation of our customer-centric vendor independent solutions. Our Professional Services teams build solutions that fuel the technology breakthroughs of the 21st century.

Teams comprising our leading solutions architects, accomplished engineers, project managers, and industry analysts collaborate to craft end-to-end solutions that can be deployed and sustained locally or globally.

Solving your most challenging technology problems and enabling your success is our mission and our passion. Discover the exceptional benefits of solutions for a successful engagement and timely execution.

Technical Services offerings include design, integration, project management, site preparation, installation, cabling and third party vendor co-ordination.

Benefits:

• Delivers communication solutions in a controlled and managed environment.
• Minimizes and manages risks through expert project management.
• Ensures that the project is delivered within the agreed timeframes and budgets.
• Uses proven methodologies and best practices to ensure faultless implementation. Established a baseline to measure performance and availability parameters.
• Determine the SLA metrics from the measured baseline.

We provide expert technical and business consulting services to help companies turn the burden of managing their network and technology into a complete business advantage. We focus our consulting efforts on network and storage infrastructure designs that will enable our customers to add capacity and scale existing applications quickly. Additionally, we assist to organize and evaluate the enterprise network platforms that are constantly emerging. Our goal is to help our customers mature and effectively utilize new applications as they progress through their network lifecycle. We have highly qualified experts in LAN, WAN, WLAN, SAN, NAS networking as well as remote networking management.

Our team are constantly evaluating and studying the best technical solutions available. In line with this, we meticulously and conscientiously study your business environment to position these solutions. We realize that your data network plans tell us as much about your long-term aspirations as your strategic marketing plan. As such, we take time to study and incorporate these business factors to ensure that we understand both the business and technological challenges facing your establishment.

Our consulting services include:

• Design and system integration of complex networks
• Network security and remote access
• Network audit
• Network performance management
• Network asset management
• Network optimization
• Project management
• Network management

Alussi Systems offers professional support and maintenance services to our partners at any stage. Every company’s terminal or network downtime can cause irreplaceable loss of business. Therefore, our service levels range from a standard four hours response time to next business day coverage for the critical network application.